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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By using The Clubhouse Casino, you agree to these Terms and Conditions ("Terms"). You must read them carefully before registering for an account.

These Terms may be amended by us at any time without prior notice to you. By continuing to use our services after any changes are made, you will be deemed to have accepted the new Terms.

2. Eligibility Requirements

To open and maintain a real-money account with The Clubhouse Casino, you must:

  • Be of legal age in your jurisdiction (21 or older where permitted)
  • Not be prohibited from accessing online gaming services by law
  • Provide accurate information when creating an account

We reserve the right to verify any information provided.

3. Minimum Age Requirements

You must be at least 18 years old to create a real-money account with The Clubhouse Casino, and in some jurisdictions, you may need to be older (21 or older where permitted). If we suspect that you are below the minimum age requirement, we will block your access.

4. Geographic Restrictions

We reserve the right to restrict players from certain countries or territories, as detailed on our website. The Clubhouse Casino is intended for international markets and not specifically licensed in New Zealand.

By registering an account with us, you confirm that you are accessing our services in compliance with applicable laws and regulations of your jurisdiction.

5. Account Registration Rules

When opening a new real-money account:

  • You must create a unique username
  • Passwords must be kept confidential to prevent unauthorized access
  • Your email address will be used for communication (choose an official one)

You are responsible for maintaining the confidentiality, security and integrity of your login credentials.

6. One-Account-Per-User Policies

Each player is allowed only one account with The Clubhouse Casino. Attempting to create multiple accounts or share access with others may result in suspension or closure without prior notice.

We reserve the right to terminate an account if we suspect multi-accounting activity has occurred, including sharing login credentials and passwords among users.

7. Identity Verification and KYC

To prevent money laundering and other illegal activities, The Clubhouse Casino verifies player identities using Know Your Customer (KYC) requirements for:

  • All real-money transactions
  • Any promotional or bonus claiming

We may request documentation to authenticate information provided during account registration.

8. Account Accuracy Obligations

You must update your personal details promptly if they change and keep them accurate, truthful and up-to-date while using the website and/or mobile app.

The Clubhouse Casino assumes that all users will provide true identity verification documents for the purpose of age authentication, financial transactions processing or compliance with gaming regulations where necessary.

9. Account Security Responsibilities

You are responsible for:

  • Keeping your account credentials secure (passwords)
  • Maintaining a strong password and keeping it confidential to prevent unauthorized access
  • Promptly informing us about any issues accessing their accounts

The Clubhouse Casino provides tools, services, or processes aimed at maintaining account safety but cannot guarantee that access will always be available.

10. Login Credentials and Password Protection

You should choose passwords that are easy for you to remember, difficult for others to guess, and not compromised with third-party applications used in online banking or other financial accounts where similar password practices can compromise the security of your The Clubhouse Casino account if shared access has been granted among users.

11. Restricted Behavior and Prohibited Activities

The following acts are prohibited on our platform:

  • Collusion
  • Any unauthorized attempt to create multiple accounts, including sharing login credentials

Engaging in any such activity may result in immediate termination or suspension of your account without prior notice, as well as a permanent ban from The Clubhouse Casino.

12. Multi-Accounting and Fraud Prevention

We have implemented advanced analytics tools that detect suspicious user behavior on our site. If we suspect multi-accounting has occurred (or any prohibited activity), we may:

  • Freeze an existing or newly registered account
  • Conduct thorough investigations into the player's activities

Upon verification of such behavior, your accounts will be immediately terminated and associated prizes forfeited.

13. Bonus and Promotion Rules

To ensure fairness in promotions for both new and returning users, all offers (welcome bonus, daily rewards) have their own specific terms that may include requirements to redeem winnings:

  • Wagering conditions
  • Periods of time for bonus funds
  • Eligibility criteria

We reserve the right to modify or withdraw bonuses at any time.

14. Bonus Abuse Prevention

To prevent misuse and avoid account lockouts, you must meet wagering requirements associated with each promotion after claiming a welcome offer:

  • We maintain the right to freeze winnings resulting from using non-standard accounts
  • All terms & conditions including those applicable for specific promotional activities (i.e., 'buy in' tournaments etc.) may also be subject to further controls

The Clubhouse Casino reserves its right to revoke benefits or cancel participation at our discretion should evidence of foul play become apparent through analytical means.

15. Deposits and Withdrawals

Please see the separate Terms & Conditions for Banking, Currencies and Payment Methods on The Clubhouse Casino site for current information regarding transactions.

We are licensed in Curacao but operate under strict online gaming regulation policies.

The minimum withdrawal amount may be set at any time without notice.